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PRIVACY POLICY

Effective Date: [01st July, 2023]

Thank you for choosing Zaniaah, the leading fashion jewellery brand. This Privacy Policy outlines how we collect, utilize, and safeguard your personal information when you visit our website, www.zaniaah.com, or make a purchase through it. Your privacy is of utmost importance to us, and we are committed to handling your personal information securely and in accordance with applicable data protection laws. By using our website, you consent to the practices described in this Privacy Policy.

1. Personal Information We Collect:

When you visit our website, we automatically gather certain information about your device, such as details about your web browser, IP address, time zone, and some cookies installed on your device. Furthermore, we collect information about the web pages or products you view, the websites or search terms that referred you to our site, and your interactions with the website. We refer to this information as "Device Information."

We collect Device Information using various technologies, including:

Cookies: These are data files placed on your device or computer, containing an anonymous unique identifier. To learn more about cookies and how to disable them, please visit http://www.allaboutcookies.org.

Log Files: These files track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

-Web Beacons, Tags, and Pixels: These electronic files record information about how you browse the Site.

Additionally, when you make a purchase or attempt to do so through our website, we collect specific information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. However, please note that we do not store your credit card and other payment details. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

2:-How We Use Your Personal Information

We use the Order Information we collect primarily to fulfill any orders placed through our website. This includes processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations. Additionally, we use Order Information to:

- Communicate with you regarding your orders and any inquiries you make.

- Screen orders for potential risk or fraud to ensure secure transactions.

- Provide you with information or advertising related to our products or services, based on your preferences.

We use the Device Information we collect to identify potential risks and fraud, particularly by analyzing your IP address. Furthermore, we use Device Information to improve and optimize our website, generate analytics about customer browsing behavior, and assess the success of our marketing and advertising campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third-party service providers to assist us in using it as described above. For example, we use Shopify to power our online store, and you can learn more about how Shopify handles your Personal Information by visiting https://www.shopify.com/legal/privacy.

We also utilize Google Analytics to understand how our customers use the website. Please refer to https://www.google.com/intl/en/policies/privacy/ to learn more about how Google uses your Personal Information. You can opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may disclose your Personal Information to comply with applicable laws and regulations, respond to a lawful request for information, or protect our rights.

4. Behavioral Advertising

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You have the option to opt-out of targeted advertising through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

5. Do Not Track

Please note that we do not alter our data collection practices or use Do Not Track signals from your browser.

6. Your Rights

If you are a India resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions. To exercise this right or if you have any questions or complaints regarding our privacy practices, please contact us through the following email address: sales@zaniaah.com.

Additionally, if you are a European resident, please be aware that we process your information to fulfil contracts we might have with you (e.g., when you make an order through our website) or to pursue our legitimate business interests, as outlined above. Your information may be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

When you place an order through our website, we will retain your Order Information for our records unless you request its deletion.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The effective date at the beginning of this policy indicates when the latest revision occurred.

For more information about our privacy practices or if you have any questions, please contact our grievance team by email at sales@zaniaah.com.

Thank you for trusting Zaniaah with your personal information.

 

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